Approved curriculum
What the academy teaches, and how.
The syllabus for every pathway: modules, learning outcomes, the practical work and how a learner is assessed. Published here so it can be read and argued with before anybody pays for it.
This is the curriculum, not the catalogue
Nothing on this page is enrollable. A programme is documented and approved here first; it appears in the course catalogue only once its lessons, materials, trainer and assessments actually exist. The two are kept apart deliberately — a syllabus is a statement of intent, a catalogue entry is a promise that somebody can be taught next week.
The five pathways
Travel Consultancy & Agency Operations
8 weeksWritten in fullThe entry programme: the work of serving a customer end to end, from a first enquiry to a settled invoice. It is the standard every later programme has to match.
8 modules · Foundation to Professional
GDS & Airline Reservations
8–12 weeksModule outlineReservation systems as they are actually used: building bookings, pricing them and servicing them afterwards.
8 modules · Foundation to Advanced
Tour Operations & Holiday Packaging
6 weeksModule outlinePutting together an itinerary that works on the ground and still makes money.
6 modules · Foundation to Professional
Travel Agency Business Management
6 weeksModule outlineRunning the agency itself: the sales, the money and the reporting behind it.
6 modules · Professional
Specialist Travel Operations
4–6 weeksModule outlineThe areas that need their own training: visas, corporate desks and documentation.
5 modules · Professional
What every lesson contains
A lesson is not a video with a PDF attached. This is the template each one follows.
- 01
Introduction
The topic, why it matters in the industry, and what the learner should be able to do afterwards.
- 02
Narrated instruction
A trainer explaining the material — not reading the slides aloud. Captions and a transcript.
- 03
Illustrated materials
Diagrams, workflows, annotated screenshots and sample documents that support the objective.
- 04
Demonstration
Where the topic is a procedure: the task, the steps, the result, and the mistakes people actually make.
- 05
Guided exercise
Practice immediately, with the demonstration still available.
- 06
Independent practice
The same skill again, unaided. This is the one that shows whether it landed.
- 07
Knowledge check
Three to five questions, answers recorded, wrong answers explained.
- 08
Summary
Key points, terminology, and the next step.
How marks are made up
| Knowledge checks and quizzes | 15% |
| Practical exercises | 25% |
| Module assignments | 20% |
| Final practical project | 30% |
| Professional participation | 10% |
Weights are configurable per programme. GDS training weights practical work more heavily.
What completion requires
- All mandatory modules completed
- All compulsory lessons completed
- Mandatory practical exercises submitted
- Required assignments graded and accepted
- Final practical project submitted
- Minimum overall score of 60%
Completion is earned, not bought. Paying for a course and opening every page is not completing it, and a certificate records demonstrated work rather than enrolment.
The order these are being written
Travel Consultancy & Agency Operations
The entry programme, and the widest audience.
GDS & Airline Reservations
Amadeus first: the specialist skill agencies ask for most.
Tour Operations & Holiday Packaging
Safari and tourism specialisation.
Travel Agency Business Management
Entrepreneurship and management.
Specialist Travel Operations
Advanced professional development.
None of them is published yet. A programme reaches the catalogue only after its narration scripts, illustrations, demonstrations, learner notes, exercises, answer keys, questions, examinations and marking guides are prepared and reviewed.